Effective: December 4, 2020
A Note About Children.
You must be at least 18 years old to use the Services, and the Website is not intended for individuals under 18. We do not intentionally gather Personal Information from visitors who are under the age of 18. If we have actual knowledge that Personal Information of a child under 18 is received by us, we will use commercially reasonable measures to delete the information as soon as possible. If you believe that we might have any Personal Information of a child under 18, please contact us at email@example.com and provide us with whatever information we require to identify the Personal Information to be deleted.
A Note to Visitors or Users Outside of Canada.
Collection of Information: We aim to collect, use and disclose only such Personal Information as is required to enable us to manage your account with us, to provide the Services, to maintain our customer/visitor lists, to respond to your inquiries or provide feedback, for identification and authentication purposes, for service improvement and for other legitimate business purposes. We will use commercially reasonable measures to protect Personal Information from loss or theft or unauthorized access, acquistion, disclosure or use.
"Non-Personal Information" is information of an anonymous nature, such as the type and version of browser or operating system being used by visitors to access the Website or Services. Aggregate information, such as demographic statistics of our users (e.g. average age or geographical location of our users), number of visitors, what pages users access or visit, and average time spent on the Website or Services is not considered Personal Information.
Use of Information: We collect information for the following purposes and uses:
Registration: In order to register for our Services, you may need to provide certain information, including your name, email address, company name, address, and payment information. We use this information to provide you with the Services and for other legitimate business purposes.
Purchase/Sale History: We retain a record of purchases and sales you make using the Services for billing purposes, to provide you with a record of your past purchase or past sales, for reporting to third parties as applicable and for other legitimate business purposes.
Marketing Communications: Unless you opt-out of receiving marketing communications from us at, we will keep you up-to-date on our products and services and send you other correspondence. You may opt-out of receiving marketing communications from us at any time by following the opt-out instructions in each communication or by contacting us at firstname.lastname@example.org.
Statistics: We collect statistics about use of the Services which we use for analytics, including predictive analytics. Aggregate statistics that do not personally identify an individual will be kept by us and such aggregate statistics may be made available to other members or third parties or used for any other legitimate business purpose.
IP Addresses: An IP address is reported by your web browser whenever you visit a page on the Website. This information is recorded together with your registration information on our databases. We will only use your IP address to improve the Services and the Website, for fraud monitoring and for other legitimate business purposes.
Third-Party Links: The Website may contain links to other third-party websites that are not owned or controlled by us. Such third-party websites are governed by the terms and conditions and privacy policies of such third-party providers, and we are not involved in any interaction or transaction between you and such third-parties.
From time to time we may employ third parties to help us improve or maintain the Website and/or the Services. These third parties may have limited access to databases of Personal Information solely for the purpose of helping us to improve or maintain the Website and/or the Services and for other legitimate business purposes. These third parties will also usually be subject to contractual restrictions prohibiting them from using Personal Information about our members for any other purpose.
Important Exceptions: We may disclose your Personal Information to third parties (including, but not limited to, law enforcement or other governmental authorities), without your consent or notification to you, (1) upon the request of law enforcement or other government authorities, (2) if we believe in good faith that such information (a) is helpful in, or otherwise relevant to, preventing, mitigating, terminating, prosecuting or taking any other action with respect to a possible crime or civil claim, or (b) relates to any damage or injury to, interference with or other adverse effect on any right or property of another, or (3) if we believe in good faith that such disclosure is required by any court order, subpoena or other similar mandate or any applicable law.
In certain cases, such as when you provide credit card or other payment information to us, the Website helps protect the security of some of your Personal Information during transmission by using industry-standard encryption technology.
You are also responsible for helping to protect the security of your Personal Information. For instance, you should never provide to third parties your email account information or your password for the Services.
Access and Accuracy: You may have the right under applicable law to access the Personal Information we hold about you in order to verify the Personal Information we have collected in respect to you and to have a general account of our uses of that information. If you do, upon receipt of your written request, we will provide you with a copy of your Personal Information, although in certain limited circumstances, we may not be able to make all relevant information available to you (such as where that information also pertains to another user). In such circumstances, we will provide reasons for the denial to you upon request. We will endeavor to address all requests for access and modifications in a timely manner.
We will make every reasonable effort to keep your Personal Information accurate and up-to-date, and we will provide you with mechanisms to update, correct, delete or add to your Personal Information as appropriate. As appropriate, this amended Personal Information will be transmitted to those parties to which we are permitted to disclose your information. Having accurate Personal Information about you enables us to provide better service.
Contact Us: You can help us maintain accurate Personal Information by keeping us informed of any changes. If you have any questions, comments or suggestions of if you find any errors in our information about you, please contact us at: email@example.com.